Posts

Palo Alto city manager selects new chief information officer (CIO)

October 26, 2011 9:35 pm

Palo Alto, CA – [Press Release] After an extensive search for the leader of the City of Palo Alto’s Information Technology (IT) agency and the City’s technology initiatives, City Manager James Keene announced his selection of Jonathan Reichental (Ph.D), currently Chief Information Officer for O’Reilly Media, as the City’s new cabinet-level CIO. The search for a new CIO to lead the City’s restructured IT operations yielded 147 applicants. After an intense review process that involved Palo Alto technology company executives, peer CIOs and a number of City representatives, Keene selected Dr. Reichental.

My TEDx Talk: How the web is redefining privacy

October 15, 2011 3:10 pm

Over the past 10 years the web has become an increasingly ubiquitous and useful utility for hundreds of millions of people across the world. But as I discover as I ramble across the rich terrain of the web, many of its benefits come at the cost of privacy. In the following short presentation I wonder if the web has ultimately become our least private domain and whether, in fact, that may be a good thing.

Spoiler alert: The mouse dies. Touch and gesture take center stage

September 29, 2011 9:00 am

The moment that sealed the future of human-computer interaction (HCI) for me happened just a few months ago. I was driving my car, carrying a few friends and their children. One child, an 8-year old, pointed to the small LCD screen on the dashboard and asked me whether the settings were controlled by touching the screen. They were not. The settings were controlled by a rotary button nowhere near the screen. It was placed conveniently between the driver and passenger seats. An obvious location in a car built at the tail-end of an era when humans most frequently interacted with technology through physical switches and levers.

With IT leadership, the “how” is as important as the “what”

August 24, 2011 9:00 am

The other day my IT operations leader entered my office in a state of confusion. He had just been reviewing our uptime statistics and was baffled by what he saw.

Google Plus defines an era of disruption at a moment’s notice

August 4, 2011 9:00 am

Whether or not you like Google+ or have yet to try it, its introduction continues the important role that a battle of ideas has in shaking-up and bringing new value to the marketplace. In the best outcome, robust competition in any business domain should have at least one benefactor: you, the consumer.

Will your business survive the digital revolution?

June 3, 2011 9:00 am

Over the last few years we’ve watched in giddy disbelief as a web-based social network launched from a dorm room at Harvard University unexpectedly found its way to be an enabler of a Middle East uprising. We’ve seen how new types of media have propelled people and events into the spotlight and even helped elect a U.S. president. We’ve looked in awe as mobile devices connected to a ubiquitous network have brought global commerce to the most remote parts of the developing world. We’ve seen 100-year-old businesses vanish as cocky upstarts replace their once unshaken dominance. We’ve delighted as citizens have been empowered by a new ease in which to leverage recently liberated stores of data held by governments.

The Future of Technology and Its Impact on Work

May 17, 2011 2:19 am

Here’s a 40-minute presentation and interview I gave at the Center for Technology, Entertainment, and Media (CTEM) at the Fuqua School of Business at Duke University. The video covers a range of subjects including demographics and technology trends that will emerge over the next 5-10 years and what will be required to succeed in the workplace of the future.

Why the cloud may finally end the reign of the work computer

April 20, 2011 9:00 am

It’s been a debate within organizations as long as I can remember: whether it’s possible to support a workforce that has the choice to use their own computers to perform their work. Recently the discussion has reached new levels of excitement as some big name organizations have initiated pilot programs. For IT leaders it’s a prospect that’s both compelling and daunting.

Why do so many enterprises still have difficulty implementing new technologies?

April 6, 2011 9:00 am

IT innovation abounds! We live in a spectacular time. Change appears to be happening rapidly. Market barriers for new entrants have come down. Got an idea? You can make it happen. But despite all the ebullience, much of our innovation still remains incremental. It’s more often evolutionary rather than revolutionary. In fact, that’s just the way it’s always been. New knowledge is created at its natural pace and new insights build upon it. Occasionally there is a ground shift and a new branch of knowledge emerges that itself spawns new products and services. In the IT business, we see this every few years.

Process management blurs the line between IT and business

March 29, 2011 9:00 am

Business process management (BPM) and more specifically business process optimization (BPO) is about fully understanding existing business processes and then applying agreed-upon improved approaches to support market goals. Rather than exploring BPO from the viewpoint of the business, here I’ll briefly explore some of the motivations and benefits from an IT perspective.